About Me

Confident and insightful operations professional turned QA Engineer with strong business acumen and enterprise-level project management experience. Actively deepening skills in accessibility standards, test automation frameworks, and JavaScript/Typescript. Proactive self-starter, adaptable to any industry or environment, with enthusiasm for continuous learning and improving processes. Effective communicator with leadership mindset seeking a role to drive quality outcomes and organizational success.

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Education

Certificate of Completion in QA Engineering @ TripleTen (July 2024)
MBA in Management, MA in Arts Management @ Southern Methodist University (May 2015)
BA, EC-12 Music Education @ Texas Tech University (December 2012)

Courses

The Complete JavaScript Course 2024: From Zero to Expert! in progress
Playwright: Web Automation Testing From Zero to Hero in progress

Certifications

Technical Skills

Software QA Projects

TripleTen QA Engineering Bootcamp

Summer Adventure Web App (Bug Jam Competition)

Technology Used: JIRA, Chrome DevTools, Axe DevTools

Competed in team environment to develop and execute a test strategy for a web application
Wrote and executed test cases for front-end testing of functional and non-functional requirements, focusing on UI, compatibility and performance testing
Carried out accessibility testing using Axe DevTools automated and guided tests
Caught and reported 28 bugs and summarized findings in a test report
Presented results in a public livestream presentation and won the Audience Award for our work

Project Assets:

Urban Routes Web App

Technology Used: Chrome DevTools, WebDriverIO, Mocha, node.js, JavaScript, VS Code, JIRA, GitHub

Tested frontend of the web app that builds routes and calculates travel time and cost for different types of transportation
Tested new feature under development using Chrome DevTools to modify the response from the server
Wrote automated tests in JavaScript using WebDriverIO and the Mocha framework
Intercepted and spoofed server requests or responses manually and automatically
Decomposed requirements into atomic blocks based on technical documentation
Designed positive and negative test cases, accounting for equivalence partitioning, boundary values, and UI layouts
Wrote bug reports in JIRA

Project Assets:

Urban Grocers App

Technology Used: Postman, JSON, XML, HTML, Node.js, JavaScript, VS Code, JIRA, GitHub

Performed API testing on the backend of an app that creates and delivers custom grocery kits
Analyzed APIdocs to create comprehensive test cases, including JSON and XML request bodies, and designed test data to include boundary values and appropriate equivalence classes
Manually conducted tests via Postman and evaluated response bodies and status codes to identify bugs
Wrote automated test scripts for HTTP requests using Node.js and JavaScript, Jest to validate the API’s response

Project Assets:

Urban Scooter Web App | Mobile App | Backend

Technology Used: Android Studio, JIRA, Chrome DevTools, Postman, PostgreSQL, SQL, Terminal

Created and performed manual front-end testing of the web application in multiple browser environments
Used Android studio and multiple device emulators to test mobile app
Examined the backend of the app in its PostgreSQL database by sending test data through the API in Postman and validating responses there and on the server

Project Assets:

Test Case Documentation

Urban Lunch Mobile App

Technology Used: Android Studio, JIRA

Created and executed a mobile testing plan for an Android app using a device emulator in Android studio
Discovered critical defects by manually testing each step of the ordering process and reported them in JIRA

Project Assets:

Test Case Documentation

Professional Experience

APPARENT SOFTWARE (Portland, OR - remote)

Software QA Engineer Intern (October 2024 - December 2024)

Used Mural to mind map exploratory test strategy for Apple OS radio streaming app (Eter) with no requirements documentation available
Created and performed over 40 multi-platform regression tests covering usability, UX, functionality and accessibility, resulting in 12 reported bugs and 6 written recommendations in client’s Asana workspace
Contributed previous Asana administration expertise to teammates by providing task templates, how-to’s and 1:1 assistance for new users via Discord threads
Partnered with remote teammates across 4 time zones to produce a regression suite, smoke test suite, final test report and client presentation within 6 Agile sprints

RED THREAD BRANDS (Portland, OR - remote)

Reason for Leaving: Company closed down

Chief of Staff (September 2022 - October 2023)

Directed operations, including accounting, billing, sales operations, technology, compliance, and administrative functions
Streamlined entire tech stack, created a tech stack diagram on Figma, and eliminated redundant tools and subscriptions, resulting in over $15k savings annually
Steered design and implementation of HubSpot CRM software, including project planning, documentation, and milestone tracking
Managed relationships with third party vendors for accounting, HR, and software
Provided account managemetn support to project teams, including client intake, contract management, billing, analytics, content writing & proofing, and social media coordination
Modernized HR practices with policy and agreement templates, leveraged unused capabilities of our HRIS, and created a seamless onboarding process integrating our remote collaboration tools

SPIRE CONSULTING GROUP (Austin, TX - hybrid)

Reason for Leaving: Year of travel

Operations Manager (September 2020 - October 2021)

Spearheaded technology projects, including implementations, system integrations and software enhancements (e.g., Salesforce, SharePoint, Asana, BigTime)
Collaborated with department leadres to identify and prioritize areas for continuous improvement
Provided IT support and assistance and administered key technology platforms
Established strategic planning framework for leadership, utilizing more scalable meeting cadences, templates and KPI dashboards
Managed crisis response and risk assessment, including COVID-19 response and disaster planning
Secured two national vendor relationships to streamline office management across our 5 locations
Centralized and maintained business registrations, certifications, and certificates of insurance to adhere to compliance guidelines

Executive Assistant to Managing Principal (October 2019 – August 2020)

Provided administrative and organizational support to the Managing Principal (owner)
Implemented task management system to centralize executive’s obligations to their clients, internal team, professional organizations, and personal life
Supported sales by fielding new leads, researching prospects, in-depth custom reporting and contract execution
Discretely managed sensitive & confidential information on a regular basis

SOLIS MAMMOGRAPHY (Addison, TX - in office)

Reason for Leaving: Relocation to Austin, TX

Executive Assistant to COO & CIO (April 2016 - October 2019)

Strategically partnered with the COO and CIO as the company grew from 25 to 65 imaging centers
Prepared and processed weekly expense reports & invoices using Concur
Handled confidential data to compile custom reports, presentations and internal communications for meetings at all levels of the organization
Nurtured key relationships with board memebers, team members, vendors, and hospital partners to further company objectives
Led initiation phase of master data management project, selecting a BI platform, managing a team of three consultants, and developing a center performance dashboard prototype
Promoted from Administrative Assistant to COO, CFO & CIO to Executive Assistant within 1 year of hire

View my full work history on LinkedIn